At Finesse, we guarantee top-notch service from the moment we receive your car until the day you collect it. Your vehicle is always in the safest hands with us.

We are proud to be approved repairers for Audi, BMW, Cupra, Mini, Seat, Skoda, Tesla, Volkswagen, and Volvo. Our highly trained staff use genuine parts and the best methods to ensure quality workmanship, delivering repairs that meet the highest standards of excellence. Your satisfaction and your vehicle’s safety are our top priorities.

Our Mission

We are dedicated to the highest quality of customer service, delivered with an unparallel sense of warmth, friendliness, individual pride, and with the spirit of a socially conscious company. 

 Originally known as Dorking Accident Repair, our journey began in 1997 with a simple promise: to repair vehicles the right way – with integrity, quality, and genuine care.

In 2020, that promise evolved into something even greater. We rebranded as Finesse to reflect our growing reputation for excellence and the expansion of our services across the South East.

With new centres established in Bracknell and Redhill, we now proudly serve customers across London, Surrey, West Sussex, Berkshire and Kent, delivering over two decades of manufacturer approved repairs and peace of mind.

While the name has changed, our purpose never has: to restore your car to factory standards, preserve your warranty, and give you complete confidence in every drive.

At the heart of Finesse is a set of values that shape everything we do:

• Customer Focus: Empathetic, personalised support from first contact to final handover.

• Excellence & Standards: We are committed to upholding the highest manufacturer approved standards in every repair, utilising advanced techniques and genuine OE parts to ensure unparalleled safety, quality, and durability.

• Integrity: We operate with transparency, honesty, and ethical practices, building trust with our customers, partners, and community.

• Expertise: We continuously invest in our team’s skills and technology, maintaining manufacturer approvals and staying at the forefront of automotive repair innovation, especially for premium and electric vehicles.

• Our People: Skilled, passionate technicians who take pride in every repair

• Community & Partnerships: Active support of local areas and collaborations

We are committed to attracting, retaining and developing our team. At Finesse, every team member counts. We offer versatile careers from our front office team, through to our productive teams.

As a member of Tesla Owners UK, Finesse Accident Repair joins electric vehicle enthusiasts in promoting eco-friendly transportation.

Our affiliation keeps us updated on sustainable trends, helping us better serve customers with innovative, environmentally conscious solutions.

We’re committed to supporting renewable energy and zero-carbon living, reflecting our dedication to both our community and the planet.